The Challenges and Benefits of the Multi-Generational Workplace
Gerri King, Ph.D.
Imagine a gathering where people speak different languages, come from a variety of cultures, and see the world through diverse lenses. Consider that multi-generations in an organization might replicate that situation.
This is the first time in American history that it’s not unusual to have four, sometimes five, generations working side-by-side. It has caused a good deal of disruption, except in organizations where it is viewed as an opportunity rather than a problem.
Is it challenging? Yes. However, consider the spectrum represented: new ideas as well as institutional wisdom; technological comfort as well as informational depth; and a workforce that understands customers of all ages. If you have a variety of generations represented, together they embody one perfect person.